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A Hong Kong cat owner alleges that his ragdoll, Ni Ni, died after her bladder was mistakenly removed during a spaying operation. He also alleges that the person who performed the surgery was not a registered veterinary surgeon.
The case featured on TVB’s Scoop on 22 October. The programme reported that the clinic had denied the accusations through a solicitor’s letter. No final police, disciplinary or court finding has been established in the reporting reviewed.
Owner describes deterioration after surgery
In his Threads account, the owner said he took Ni Ni to an animal clinic on Ki Lung Street in Prince Edward on 29 December 2025.
He said she subsequently went four days without passing urine, vomited and trembled. When he contacted the clinic, he alleged, staff attributed the problem to his difficulty administering her medication.
On 2 January 2026, he took Ni Ni to another clinic. According to his post, examinations found approximately 300ml of urine in her abdomen. He alleged that her bladder had been removed and her urethra severed. Ni Ni died the following morning.
These are the owner’s descriptions of the findings. This publication has not independently examined the complete medical records or established precisely what happened during surgery.
TVB reported that the second clinic’s records stated that Ni Ni’s bladder could not be felt during examination. A veterinary surgeon interviewed by the programme discussed possible damage to the ureters or removal of the bladder. The distinction matters: the available accounts do not amount to an independently confirmed surgical finding.
Recording and medical-record concerns
The owner said he obtained an internal clinic recording in which staff allegedly stated that a person identified as Polly was not a veterinary surgeon and had mistakenly removed Ni Ni’s bladder instead of her uterus. TVB reported the allegation, but this publication has not independently authenticated the recording or established exactly what happened during surgery.
He also alleged that the clinic failed to provide Ni Ni’s medical report despite retaining control of its CCTV footage. TVB separately reported his requests for medical records and the names of the people responsible for her treatment.
According to the programme, the clinic attributed responsibility to a medical team that had since left. It subsequently sent the owner a solicitor’s letter denying his accusations and requesting supporting evidence.
Complaints to authorities
The owner said he reported the case to police and complained to the Veterinary Surgeons Board, the Office of The Ombudsman and the Privacy Commissioner for Personal Data.
His post described eight months of seeking an explanation. That reflected the position when he wrote it; the subsequent television coverage came almost ten months after Ni Ni’s death.
In September, East Week reported that the Veterinary Surgeons Board confirmed receiving a complaint in February. Police told the publication that they received a report on 22 June and that Mong Kok district investigators were following up the case.
Cat is Cat Vet denies involvement
The case has prompted online claims linking several animal-related businesses and individuals.
In a statement reproduced by East Week, Cat is Cat Vet denied involvement in Ni Ni’s case. It said Polly had assisted with its earlier preparations and provided consultancy support, but had never performed surgery or clinical procedures at its premises.
The owner also alleged that the original clinic had changed its name and continued trading. The reporting reviewed does not establish whether a business at the same address represents the same operator, a transfer of ownership or a separate business. Claims about renaming and shared responsibility therefore remain unverified.
The unresolved questions concern who performed Ni Ni’s surgery, what happened during the procedure and whether the owner received a complete account of her treatment.
